GoogleTV: Nightmare on a Remote Street

I never had anything good to say about GoogleTV 1.0. The UI sucks, the content is lacking, and it’s throughout inconsistent. But I think that my biggest peeve of all is its various remote control incarnations. I mean, look at this mess: 1, 2, 3, 4. They’re over the top, with many more buttons that I would personally like shoved in 5 remotes, let alone 1.

My biggest problem in these remotes is the TWO d-pads. They let you move with the one or the other, but they also allow you to confirm with them, only that it won’t carry through your action, because the focusing of that d-pad was at different position in the screen than the other d-pad, resulting in clicking the WRONG thing. Sure, sure, Google TV is still a 1.0 product. But THIS specific UI problem should have been fixed with a firmware update within the first few weeks. All it requires is to synchronize the two d-pad positions on the screen, so they focus on the same widget when one or the other is moved. Maybe there are some edge cases where the current behavior is needed in Chrome/Flash, but for everything else, this creates a major usability issue — especially for users who are accustomed to gaming controls (where you move your character with the left thumb, but you confirm/fire with the right). This is the No1 reason why I don’t even turn ON our GoogleTV anymore: I keep pressing the wrong controls!

What I need instead is a simple, elegant design. I do hope that GoogleTV redesigns their whole UI, but along with it creates a new Bluetooth remote like in my mockup below:

Until then, I will continue using the Roku, although I would certainly move to my Apple TV (which we currently use only for music), if Apple was to allow content providers to create their own “channels”, like Roku does. Preferably with the same UI for every channel, for consistency. But so far, the Roku, despite its simpler and dumber software, delivers a better overall experience than Google’s or Apple’s TV devices.

Vimeo for example, has a real, full-featured application on the Roku, while the web-based versions of Vimeo CouchMode/Youtube Leanback on GoogleTV suck goats because of the unnatural usability created by the web browser that’s used to deliver them (instead of having a binary app to fit perfectly in the usability of your device’s overall UI and remote control) — while AppleTV does not even allow third party apps/channels. For example, when I hit the “Menu” button, I want to see the menu for Vimeo or Youtube, not Chrome’s menu. Jeez. I guess you can say that I absolutely hate web apps on my TV. Every web app I’ve seen so far on GoogleTV (MSNBC, HBO, Blip, etc etc), is terrible UI-wise, does not fit with the overall UI and remote control buttons, does not correspond to its own “menu”, they’re all inconsistent with each other, and some are very difficult to use (parts of the HBO web app are almost impossible to use without a *real* mouse).

2 Comments »

zima wrote on January 29th, 2011 at 8:46 AM PST:

It seems like Sony is aiming for the possibility of using their remote as a basic joypad for basic (so called “casual”, apparently) also-console? Might be not such a bad idea…


This is the admin speaking...
Eugenia wrote on January 29th, 2011 at 2:32 PM PST:

I have a problem with this when such a design gets in the way of people who don’t want to play games. Maybe a gaming remote should be sold separately. I don’t think the current one is good for gaming anyway.


Comments are closed as this blog post is now archived.

Lines, paragraphs break automatically. HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

The URI to TrackBack this blog entry is this. And here is the RSS 2.0 for comments on this post.