Palm is the carrier’s whore

Palm Treo phones are actually nice smartphones. People love them, they are cute and they are usable. People also keep asking for WiFi support though and Palm continues to NOT giving people what they want. The reason? The carriers. In order for Palm to continue have their phones featured at big-4 US carriers they must abide to their requirements. The carriers don’t like WiFi, they don’t like VoIP and for some strange reason they don’t want A2DP either (Palm keeps removing it from their Windows Mobile smartphones on Sprint’s request).

It would have cost Palm very little to update their driver for their seperately-sold WiFi SD card and not only make users happy but also boost the sales of this Palm SD Wifi card. But noooo… what if big-bad Cingular and Sprint gets angry with Palm? We can’t afford that, now can we?

The new Treo 680 will be sold in Europe and in US as a locked and as an unlocked phone. But because Palm won’t update the driver for carrier’s sake, no customer of this phone will be able to have WiFi (and there are no third party Wifi SD cards that work with these Palms either).

Save the Palm WiFi Card

Nokia had to do the same thing a few months ago. They re-released the Nokia E61 as E62 here in US, but with no VoIP and no WiFi in it. Just because otherwise Cingular would not agree to carry the phone.

It’s tragic how the 4 big carriers in USA are keeping new technologies and trends away from the American people. In a time where Japan has all the cool toys and Europe is not far off, US is still in the middle ages (especially the CDMA phones). The cell market is so controlled by the carriers that’s just not even funny anymore (e.g. sending MMS with some unlocked phones the Cingular servers will resize your MMS down to 4 KBs). But it’s also the American consumer’s fault too. They keep falling for that “free cheapo-phone with a contract” crap and so they give more reasons to the carriers to control their cellular life. Personally, I do not own any locked phone and I never will.

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JBQ wrote on October 13th, 2006 at 1:11 AM PST:

Blame the carriers, not Palm. The carriers are the ones buying those devices from Palm, they get to choose what features go in and what features don’t.


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Eugenia wrote on October 13th, 2006 at 1:20 AM PST:

I blame Palm as well as the carriers. You see, Palm is going to release these devices in Europe UNLOCKED (and in US too). Why do the people who will buy these unlocked phones have to get imposed with limitations put by US carriers and their fear of losing the extra buck?


JBQ wrote on October 13th, 2006 at 4:08 AM PST:

Because the carriers can get away with it. Guess who has all the power in this industry…


Paul wrote on October 13th, 2006 at 5:34 AM PST:

Slightly off-top but i hate Palm for their treatment of their customers – i mean their bloody support of large capacity memory cards in their PDA – specifically Tungsten E2 won’t support anything larger 1 (or 1.5 acc. to rumors) Gb. Having bought E2 as a good balanced gadget some time ago i was so disappointed to find out that i cannot use my 2Gb SD with it (it just won’t recognize the card) but the thing that pissed me off was that Palm won’t even notify their customers about this crap – and as far as i see from forums people still buy E2 and have no idea why won’t it work with so widely spread 2Gb cards…of course there’s no indication of limitation in papers that come with device! there is a patch for T|X but it’s not compatible with E2 :( so why the hell not to do the patch for E2 or at least make users aware of the problem before they waste the money?!


Ludovic Hirlimann wrote on October 13th, 2006 at 5:46 AM PST:

One thing about the treo – web browers on it suck.


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Eugenia wrote on October 13th, 2006 at 6:27 AM PST:

The older browsers on the Palm (e.g. the old versions of Blazer and Web Pro) indeed sucked. But the new version of Blazer the last 1-2 years is based on Netfront 3.x engine and it’s very good. The only problem is that Palms use huge, ugly fonts with no good support for variable size fonts, bold, italics and so web pages LOOK bad, even if they actually RENDER right. If PalmOS had the ability of good variable size fonts like on PocketPCs, the pages would look good too.


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