I hate software – and people

Gnothi seauton. Truth is, I don’t fit in with most people, and I don’t agree with most of them either. In fact, I can clearly see myself as a 70-year old woman in the future whom the neighbors would perceive as an “old, crazy witch”.

Here is just one of the reasons why I don’t quite like humans. Because if they own something, if they made a commitment to something, they force themselves to think that it was the right choice. They make themselves believe that what they have works well, even if it doesn’t. They find comfort in a LIE, because they can’t live with themselves of doing a “mistake” for purchasing a not-that-perfect product.

Maybe I am a perfectionist. Maybe my bar is too high. Or, maybe I am just not a fucking drone. Whatever the reason, I can’t stand how most people would defend their software/hardware. It makes me sick. It’s the main reason why older OSNews readers couldn’t stand my review articles: because I would find lots of (obvious) flaws on their beloved software and they wouldn’t want their perfect little Utopian world to come to pieces.

Yes, my bar is always high. I accept nothing less than a near-perfect product. iMovie and the iPod do come close to perfection although I wouldn’t give my life to protect their name and integrity like others do. Yes, Outlook Express is close too in fact, despite its anti-hype. But the Sony Vegas Movie Studio 7a Platinum SUCKS. Version 8 is much better.


mikesum32 wrote on June 30th, 2007 at 4:42 AM PST:

Because if they own something, if they made a commitment to something, they force themselves to think that it was the right choice.

It looks like you are the one having problems. If they have less problems than you, they aren’t lying to themselves, they just have better luck.

This is not your problem, it’s VMS’s problem, but other people don’t have the same problems as you or don’t consider them as bad. I don’t see it as blind loyalty.

This is the admin speaking...
Eugenia wrote on June 30th, 2007 at 4:58 AM PST:

They DO have the same problems! Read the thread, these people have BOUGHT EXTRA software to do what the software WAS SUPPOSED TO DO for them. For example, some have bought the Cineform utility to capture the HDV video because VMS does not capture scenes! They SHELLED OUT OVER $250, for something that the application they bought for $130 SHOULD HAVE BEEN DOING FOR THEM and was ADVERTISED AS BEEN ABLE TO DO!!!! But, because they are sheep, they sit down, and they buy more software, or they simply LIVE WITH THE LIMITATIONS and add more workload to themselves in order to go AROUND the ESTABLISHED problem, but they NEVER **think** for one fucking second that the application SHOULD NOT have had these problems! Instead of calling Sony to release an update (the problem is fixed in the Pro version you see), they reply to me to tell me how cruel I am. Idiotic.

I am ok with bugs. But I expect UPDATES to fix these bugs. The Pro version of Vegas7 had 5 udpates, while VMS7 had only 1. That is a problem that shows that Sony simply doesn’t care about this $130 product and that we are ALL IDIOTS for having bought it. But these guys, instead of feeling like idiots, they HIDE it from themselves and LIE to themselves that “it’s all alright”. It’s not. It’s ok if you are working with DV, but it’s *not* ok for HDV (again, an advertised feature).

If iMovie was to ship with such a limitation (no scene detection, slow HD preview on modern computers), I can assure you, Jobs would have fired the whole iMovie team by now.

The software quality is simply NOT THERE. I had not 1, but 8 points in my comment on their forum. And I literally hit the wall just in an hour of usage. I am sorry, but this utterly unacceptable, it’s short only for some Linux apps that are actually worse.

mikesum32 wrote on June 30th, 2007 at 6:53 AM PST:

Refund time ? Class action lawsuit ? :-D

This is the admin speaking...
Eugenia wrote on June 30th, 2007 at 8:39 AM PST:

I tested the software, but I didn’t CAPTURE with it. I would have never thought, not in my wildest dreams, that it would not do right something as BASIC and important as capturing is. I tested the software as an editor of existing files that I had around, not with my HDV camera (the reason was, that at the time all my HDV work was done in the Mac with iMovie and I had no firewire cable connected on the back of my PC — it is difficult to reach the back of my PC).

What I said that VMS has the best features, it is TRUE. But as I said, I would have NEVER thought that it’s so fucked up regarding capturing.

More over, the demo is version 7.0, and I saw that Vegas (not VMS) had FIVE updates since then. For some of the problems I saw, I would have thought that VMS would have had quite a few updates too. But it didn’t (and that’s another thorn in the whole thing). In fact, when I first installed my official copy, I went on and downloaded Vegas’ update instead of VMS’ by mistake (naming of their products is completely confusing). Only to find out that the updates were only for the Pro version!

Edwin, VMS feels like an unwanted child by Sony. Engineers don’t reply on the forums (Premiere and Pinnacle engineers do on their own forums), there are no updates, and there are limitations where you would have never expected them to be. That’s a problem, and in fact it is a HUGE problem.

People who said that “I am fine with it” are lying to themselves. They add workload to themselves to go AROUND the problems. I will not accept that. Either an app does what it’s supposed to do, or it should go to hell.

We are talking about version 7 here, not v1.0.

This is the admin speaking...
Eugenia wrote on June 30th, 2007 at 11:07 AM PST:

I will try to get a refund. And hopefully make other HDV users aware.

Edwin wrote on June 30th, 2007 at 11:29 AM PST:

Your original conclusion about Sony Vegas (from your ‘Video editing conclusions’ entry): it’s the best value for your money overall. Ever considered that maybe you didn’t test it well enuf for your own needs and you made some assumptions that you could’ve very easily verified (or disproven) before buying it? Ever considered that to those other people Vegas is exactly what you said it was originally: the best value for their money, even with those flaws? Maybe they don’t expect every bell&whistle just cuz it’s a low-price product. Maybe they don’t expect a Mercedes when they buy a Kia either.

You’re going off against people that might have different standards than you, and for what? Cuz you tested the software before buying it but failed to test it for what you wanted to do with it? Who’s to blame there?!

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