Hardware acceleration in HTC phones

If you follow the news lately there’s a chance that HTC will be hit with a class action lawsuit from its customers because all their latest PocketPC phones don’t have hardware acceleration. HTC has the nerve to say that they won’t cater to their users, and that there might be a possibility to have a driver on future models. Their current phones are running on a default safe mode graphics driver, with no acceleration at all for the UI, video playback, games etc. This is particularly disturbing as some of their phones have been advertised as multimedia powerhouses.

Now, many people online are putting the blame to HTC for not being as serious regarding the software they are including with their devices. To me, HTC is like any other Asian company: products with short life cycles, not many official firmware updates (if any), poor software engineering. And Microsoft knows this. Which is why I personally put the blame to MS and not to HTC. HTC is being HTC, just like LG is being LG (which is even worse in comparison). Microsoft on the other hand, they hold the upper hand by owning the operating system. They should have never given HTC a license if HTC (or MS) didn’t have a fully working accelerated driver for the ATi graphics chip HTC used.

But of course, both companies went after the easy money. Both HTC and Microsoft should take responsibility for this and either offer refunds, or sit down their asses and complete the driver and offer it as a free download.

I don’t claim to know what’s in the contracts between Google and their Android Alliance, but I surely hope Google takes precautions in the future, because most Asian manufacturers are as care-free as HTC is (and usually, worse).

I wrote this blog post purely as an affected owner of a TyTN-II smartphone btw, and not for any other reason. I am just venting out because spending $800 for a phone that has a driver speed equivalent to 1990 with Windows 3.0 is unacceptable.

6 Comments »

l3v1 wrote on January 26th, 2008 at 11:20 AM PST:

“spending $800 for a phone that has a driver speed equivalent to 1990 with Windows 3.0 is unacceptable”

Indeed. So why did you ? I’d never throw out that much or more money for anything without trying it out even if for just a few minutes.


com-plain wrote on January 26th, 2008 at 1:41 PM PST:

This is the admin speaking...
Eugenia wrote on January 26th, 2008 at 1:50 PM PST:

>Indeed. So why did you ?

Because at the time I didn’t know that the driver was not there. I found out after the fact, even reviews didn’t mention the problem. And there is no way I could find a store to “try it out”. There are no local stores that sell these phones, because in US there are no local stores that sell unlocked phones.


JC wrote on January 28th, 2008 at 12:00 PM PST:

>in US there are no local stores that sell unlocked phones

Absolutely untrue. There are lots of little boutique shops near me that sell unlocked phones. Maybe if you’re in the middle of Kansas that’s true… but say that there are no such stores in the US smacks of hyperbole.


This is the admin speaking...
Eugenia wrote on January 28th, 2008 at 12:18 PM PST:

There is NONE where I live (Silicon Valley, no less). Everything I see here is contracted to the big-4 cellphone carriers. I see no “boutique” shops that sell such unlocked phones, especially HTC.

And besides. Do you think that if I spend 10 minutes in the store I would have figured out that this phone doesn’t have an accelerated driver? Thees phones in stores don’t even have internet connection up and running, let alone h.264 videos (that push the hardware) or games that need acceleration. And the shop people have no clue about these things, not even reviewers knew originally that there was no full driver in these phones.


JC wrote on January 29th, 2008 at 3:58 AM PST:

I can’t help where you live, and I don’t exactly live in a technological mecca, but I can take a 10 minute drive to the nearby college town and drive home with a Motorola A1200 if I were so inclined.

And no, you couldn’t figure that out from 10 minutes in the store. But you might be able to return it if you did figure it out, or exchange it.


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