Ubuntu and DELL

Oh, my f****** God.

So, if you buy a Dell machine with Ubuntu in it and you configure it using the available options, there is a good chance that Ubuntu Linux won’t manage to auto-configure itself to adjust to the newly added/modified hardware. For example, this guy’s 1680×1050 monitor was under-utilized by Ubuntu at 1024×768. Of course, as always, “all he had to do” was to edit /etc/X11/xorg.conf to specify the right resolution list.

How fucked up is that? I mean, really. This is a fucking joke for the average consumer.

You sell a machine, and you don’t even take the time to FIX the damn Xorg and its drivers to do the right thing — at least for your own hardware options. This is where both Canonical and Dell have failed. There is no way you will ever buy Windows or Mac OS X from a major PC manufacturer and won’t come pre-configured with the all the right drivers, or the OS won’t be able to perfectly adjust automatically.

And if Xorg does this shit, I don’t even want to think what HORRORS will await the user with ACPI. Dell/Ubuntu obviously don’t know how to either test or create a real product. Dell has failed me here, but Canonical really needs to get its shit together, because they are the No1 distro and they truly need to get new engineers to WORK on stuff instead of just putting packages together. They can’t “pull a Slackware” for much longer. They are a respected company with millions of users. As I said in my editorial a couple of months ago, with great power comes great responsibility. And of course, yes, they need a way to make money so they can pay these new engineers.

9 Comments »

billg wrote on June 3rd, 2007 at 1:40 AM PST:

I remember using other Linux distributions that promised automatic video configuration. Of course, they didn’t promise to “optimize” your video configuration because they couldn’t and because no one thought, or cared, that forcing users to confront the innards of Xorg/Xfree.conf drove them right back to Windows.

I used Linux for almot ten years, and then walked away. If Linux is really to succeed as a consumer product, it must be perceived to be better than Windows. Perception starts with how you acquire a software product and how you install it. For starters, that means a dead simple and foolproof installation: Put the CD/DVD in the slot, hit a key, be asked a few simple questions (like your computer’s name), go get coffee and come back to an optimized setup.

Oh yeah, the install should ask you if you want to be able to restore Windows at a later date, something you’d do with the install disk.


Geo Lahcanes wrote on June 3rd, 2007 at 3:25 AM PST:

All I have to say to this pile of bullshit is that DELL clearly tells you on it’s website, before you buy Ubuntu, that it is FOR INTERMEDIATE AND EXPERT USERS…not beginners.


This is the admin speaking...
Eugenia wrote on June 3rd, 2007 at 3:30 AM PST:

Honey, there is a difference between, let’s say, selling Photoshop and telling the customer that it’s an advanced piece of software to USE, and a difference than telling him that Photoshop requires you to copy its files by hand in order to install it because it doesn’t come with a capable setup.exe.

If you can’t see the DIFFERENCE between out of the box DEFAULT configuration and USAGE, then you should not be even reading my “pile of bullshit”.


bluejay wrote on June 3rd, 2007 at 3:40 AM PST:

I’m sorry, but your foul language has caused me to strike you off as a regular of your blogs.

Its one thing to constructively criticise the issues of opensource solutions in its current form, its another to curse about it.


This is the admin speaking...
Eugenia wrote on June 3rd, 2007 at 6:53 AM PST:

>your foul language has caused me to strike you off as a regular of your blogs.

That’s who I am baby. When I am getting pissed off about something, I curse. Why? Because it’s human nature and because my blog is my shrink, not just a “blog”. If you can’t handle it, please by all means do go away.

>constructively criticise the issues of opensource

I tried that in the past, and had little effect. Now, I go full at it without keeping myself from expressing how I truly feel about the issue.


blag wrote on June 3rd, 2007 at 7:18 AM PST:

I knew this shit would happen. I was hoping they would wait and use Gutsy Gibbon with Dell since it will have Xorg 7.3 which actually autodetects things.

sigh…


jayson knight wrote on June 4th, 2007 at 8:22 AM PST:

Kudos Eugenia…keep writing your blog for yourself (in response to bluejay) ;-) .

I read that thread, wow what a nightmare. I’m fairly technical, but would not have had the patience that he did. And folks attacking each other? Perhaps that’s common on Linux forums, but annoying nonetheless.

My feeling is that in this case (Ubuntu on Dell) there are too many moving parts for it to be viable. You’ve got Dell, Canonical, the 3rd party hardware companies…I do believe they’ll get the kinks ironed out, but the 1st wave of users who buy a Dell w/ Linux on it need to understand that they are guinea pigs. They should also be allowed to “upgrade” to Windows at a reasonable price if they are unsatisfied (just pay the Windows tax for a copy).


thebluesgnr wrote on June 5th, 2007 at 4:26 AM PST:

“I tried that in the past, and had little effect. Now, I go full at it without keeping myself from expressing how I truly feel about the issue.”

Sorry, but that’s no excuse. The reason people suggest that you try to be constructive is not that it will work better for *you*, but rather it will work much better for *others*, the people on the receiving end of your rants.

The plus for you is that your posts end up looking much better (read: less annoying) for the readers of your blog.


This is the admin speaking...
Eugenia wrote on June 5th, 2007 at 8:37 AM PST:

As I wrote in the past, I write the blog for me, not for the others. Just like I did OSNews for me and not for the others. If anyone wants to come along in the process, that’s fine with me.

Besides, I was constructive. I wrote an editorial about the issue!! Nothing was done to fix the problems. Now, it’s time for shouting. That’s how it goes.


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